1. It may take 1-2 days to process your order . Once your order has been processed, you will receive an email confirming that your order has been shipped.
  2. Shipping Fees and Timing : Free standard shipping in the United States. We strive to deliver your order within 5-10 business days in the United States and within 10 business days in Europe.
  3. To track your order, please visit your SOVENOMUND account or the shipping confirmation email.

Return value:

  1. 100% Money Back Guarantee, our return policy is 14 days . Purchases made online can be returned online or in stores for free.
  2. Or to register a return online ,Contact the client service. Register your returns online by connecting to your SOVENOMUND account.
  3. Items purchased with PayPal can be returned online.
  4. Prepare the package : Put the item in the original package and place it with the original receipt.
  5. Delivery of packages to UPS : Unload your packages at the UPS store or collection point.
Please reach out to us if you should experience any issues with your delivery at 
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